Privacy policy

VR Base Center BV located at Geerhoek 5A, 2830 Blaasveld, Belgium, is responsible for the processing of personal data as reflected in this privacy statement.

Contact information:
VR Base Center BV
Geerhoek 5A, 2830 Blaasveld, Belgium
+32 15 57 00 70

Personal data we process
VR Base NV processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Gender
– Date of birth
– Address information
– Phone number
– E-mail address
– IP address
– Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Data about your activities on our website
– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
– List of customer contact information via an app
– Internet browser and device type

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@vrbase.be and we will delete this information.

For what purpose and on the basis of which basis do we process personal data?
VR Base NV processes your personal data for the following purposes:

– Handling your payment
– Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– Informing you of changes to our services and products
– Allowing you to create an account
– To deliver goods and services to you
– VR Base NV analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

Automated decision-making
VR Base NV makes #responsibility based on automated processing decisions about matters that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a human (for example, an employee of VR Base NV) being involved. VR Base NV uses the following computer programs or systems: Dewi

How long we keep personal data
VR Base NV stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

Sharing personal data with third parties
VR Base NV does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. VR Base NV remains responsible for these processing operations.

Cookies, or similar techniques, we use
VR Base NV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. VR Base NV uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Viewing, modifying or deleting data
You have the right to see, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by VR Base NV and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@vrbase.be.

To ensure that the request for access is made by you, we ask that you send a copy of your proof of identity with the request. Black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks .

VR Base NV would also like to remind you that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
VR Base NV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is still not secure or there are indications of misuse, please contact our customer service or at info@vrbase.be